Support
Get help with Pixie Baby Tracker, mobile subscriptions, restore purchase, privacy, and account deletion.
Email support@pixiebabytracker.com with the issue, your account email if you have one, device type, and screenshots if helpful.
support@pixiebabytracker.comUse your store subscription settings to manage renewal, cancellation, and billing for your mobile app purchases.
Contact subscription supportIf a mobile subscription is active but Pixie does not show paid access, open the Pixie mobile app and use Restore Purchase from the paywall or account area. If access still does not update, contact support with the purchase platform and account email.
In the Pixie mobile app, open Family, then Subscription & session, then Delete account. If you cannot access the app, use the account deletion page or email support from the address tied to the account.
Deletion instructions